The Problem It Solves
Your customers are already in Telegram. But they leave requests by phone or in private messages, and some of them get lost. Your team is in Telegram too — yet order statuses, reminders and reports have to be collected from chats by hand.
What I Offer
- Request bots — the customer picks a service, leaves contact details and gets a confirmation. The request appears in your CRM immediately.
- Notification bots — the system itself tells the customer about the order status, and tells the team about a new request or an overdue deadline.
- Internal bots — invoice approvals, daily report collection, document requests: processes that otherwise live in chat threads.
- AI-powered bots — answer customer questions in natural language based on your knowledge base and hand complex cases to a human.
- Payments in the bot — the customer pays for the order without leaving Telegram.
A bot launches in weeks, not months, and does not require your customers to install yet another app.
What You Get
- No request gets lost: everything is recorded in the system.
- The customer gets an instant answer in a familiar messenger.
- Internal processes run faster and without manual reminders.
Case Studies
Projects in this area are being added to the portfolio. See all work
Technology
We build bots with Go, integrated with your CRM, database and payment systems. More: Go development, AI implementation.
Which process shall we move to Telegram? Discuss your task